Asset Management Systems
Asset Management Systems are used to manage the maintenance of assets and infrastructure. For users of Merit CRM, a proportion of the requests captured relate to assets. Integration between Merit CRM and an asset management system provides the following features and benefits:
- Merit CRM workflow can manually or automatically create corresponding Work Orders in the asset system
- Updates regarding the Work Order status can be accessed from within Merit CRM
- Merit CRM workflow can be updated as the Work Orders status changes
- Merit CRM Request details can be quickly accessed from the Asset system
Application Integration currently supported by Merit CRM:
- Asset Management from Hansen
- Assetic
- AssetLife from Hansen Technologies
- AssetMaster from InfoMaster
- Confirm
- Conquest
- Works & Assets from Technology One
