Customer Relationship Management

Merit 360 – Single View of the Customer

Like many organisations you probably have customer information in a several systems and databases making it difficult to access when answering customer enquiries. Our Merit 360 module will search all of your systems and present the customer data you need in a Single View. From there you can navigate directly to the underlying record and see more detail if needed. Merit 360 has advanced search capability to accommodate name variations and you can save your favourite searches and export the information. Merit 360 can search right across your Documents, Property, CRM and Assets systems and provides the perfect interface for your telephone system making it quicker for your staff to service your customers. Merit 360 provides a 360 degree view of your organisation.

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