Merit Technology endorses an open solution approach to system integration drawing on information contained in other systems, rather than replicating or duplicating in Merit CRM.
Our MeritAPI and Merit Web Services tools enable third party applications to easily interact with Merit CRM. Integral to Merit CRM is the ability to achieve a single customer view and this is achieved by providing optimal tools for integration to corporate systems and expanding mobile solutions. This open solution approach guarantees customers can optimise technological advances.